Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Fecal exams are recommended to be done yearly, usually along with their annual physical examination. This test ensures that your cat is free of internal parasites. Even your indoor only cat is at risk.
Once received, we send our fecal tests to our outside lab, Idexx. We usually get our results within 1-2 days.
What is the best method for collecting my cat’s stool?
We can provide you with a fecal “goodie bag”. In these bags, we have a pair of gloves that you can wear to grab the sample. There is also a fecal container in which you can put the stool in, in order to transport the sample to the hospital for drop off. Try your best to collect a sample that has minimal litter on it and is as fresh as you can get.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please call us from your cell phone or ring our doorbell so that we know that you've arrived for your appointment. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday: 8:00 am - 8:00 pm
Tuesday: 8:00 am - 6:00 pm
Wednesday to Friday: 8:00 am - 4:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Embrun Veterinary Hospital