We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Fleas and ticks are the most common external parasites in our region and are active as long as the weather remains at 0 degrees Celsius or higher. Parasite prevention is highly recommended as fleas and ticks have the potential to pass diseases and other parasites to your dog, such as Lyme disease and tapeworms, while also being irritating for your pet.
A dog with a flea infestation will generally be itchy, and you may notice a reddish-brown “dandruff”: this is known as flea dirt and is the digested blood excreted by fleas. Ticks are a little trickier because they are often noticed after they’ve been feeding for a few hours and are engorged. Before feeding, ticks are about the size of a sesame seed.
How can I prevent fleas and ticks on my dog?
There are many prescription flea and tick preventatives available. Our staff would be happy to go over the options carried by our clinic and determine which ones work best for you and your dog.
What are the treatment options for dogs who have ticks?
If you find an engorged tick on your dog, removal of the tick is recommended, either manually or by giving an antiparasitic medication. However, the removal of the tick needs to be done in a way that no mouth parts are left behind. Tick diseases are spread through their saliva and continue to infect your dog even if the body is removed. We recommend the use of a tick twister, a little specialized tool designed to grasp the tick around the head and remove it in a twisting motion, which removes the tick in one piece. You can also book an appointment with our technicians to remove the tick. A blood test is also recommended 8 weeks after the tick is removed to screen your dog against Lyme disease and other tick-borne diseases.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613.443.5459. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 4:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Embrun Veterinary Hospital