We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Few things are as terrifying to an owner as losing their pet. Since dogs and cats can’t talk, it makes it that much more difficult for them to find their way home, as they can’t tell a kind stranger where they live. Implanting a microchip is the best way to ensure your pet returns to you safe and sound. Every veterinary clinic has a microchip scanner on site, as do shelters, and most people know that they can bring a stray animal that they’ve found to a shelter or clinic to be scanned for a microchip, and from there you will be contacted.
For many years, collars and tags were the best forms of identification for our pets. Collars, however, can be broken or slip off, leaving your pet without their ticket home. A microchip is a small rice sized chip that gets implanted under the skin, usually around the shoulder area, and when scanned, it will bring up a microchip number. Since it is under the skin, the chances of your pet losing it are very slim.
How does microchipping work and is it safe for my dog?
The chip is inserted under the skin using a syringe-like applicator. Like giving a vaccine, the needle is inserted into the skin, and the chip is injected. If your dog is a puppy, we recommend microchipping them when they come in for their spay/neuter since they will be anesthetized. However, the procedure can be done in an awake dog as well. When scanned, the microchip only brings up a number which can then be searched in an online database, and this database will indicate which company the chip is registered with. The company is the only one with access to your personal contact information. Once your dog is found, they will be called by those who are holding your dog, and then they will contact you. Your information never leaves the microchip company’s database.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613.443.5459. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 4:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Embrun Veterinary Hospital