We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
What types of surgical services do you provide for dogs?
At Embrun Veterinary Hospital, we offer surgical services such as spays, neuters, mass removals, and dental extractions.
Does my pet need to stay overnight?
For most surgeries like spays, neuters, and dental surgeries, our patients go home the same day. We monitor our patients during their anesthetic recovery, and once they’re up and alert, we will contact you and schedule a time for you to take them home. Surgeries that require overnight hospitalization will be referred to a specialty 24/7 hospital where your pet will receive the care they need.
Does my pet need to have an empty stomach for their surgery?
Yes, we require that your pet be fasted as of 10:00 pm the night before their surgery. Some anesthetic agents can cause vomiting, which can be dangerous for a pet while they’re waking up from anesthesia and don’t have control of their reflexes yet, during which there is a risk of them inhaling the vomited food. Don’t worry – you can feed them a small supper once they come home!
Will I have to come back to get sutures removed?
It will depend on the procedure, but you will be told whether a suture removal is needed or not during your discharge appointment. For most routine procedures, the sutures used will dissolve on their own over a few weeks, but some procedures will require different suture material that will need to be removed. Suture removals for surgeries done in our clinic are free of charge but require an appointment.
What happens if my pet has complications after surgery?
If you have any concerns about your pet’s healing process and think there may be something wrong, we encourage you to call us right away with any concerns. We will do a re-check exam at no charge.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613.443.5459. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 4:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Embrun Veterinary Hospital